And Confidence! Keep calm!
I am just as assertive. Keep a poker face;
Teach Responsibility to the victim personality:
? may enable sparks for self-discovery.
Events under or beyond your control.
To deal With a difficult boss; overbearing, demanding, set unrealistic expections=
Use effective communications skills:-notepad the instructions.
2. MAINTAIN DISTANCE with him!
b. difficult customer: acknowledge and listen
Kindle Paperwhite (7th Generation)
'via Blog this'